In the company’s response to ICIJ’s questions, Uber acknowledged there had been “missteps” in its past that led to “an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives” in 2017, before the appointment of the current CEO Dara ...Yes we get support notifications from Uber however if one comes through while we are on a ride it won’t “notify” us immediately. Your frustration is misplaced, if anything you should be frustrated with the shitty Uber app not your driver, he did exactly what we are supposed to do.... and he handled it at a moderate pace, not as fast as ...Apr 5, 2021 · The two teen girls accused of killing an Uber driver in a botched carjacking in Washington, DC, in March are expected to reach a plea deal with prosecutors in the case.. The bargain should be ... When drivers who had signed contracts with Uber attempted to sue the company for wage and hour violations, Uber and its lawyers at Gibson Dunn & Crutcher won key rulings from the 9th U.S. Circuit ...Something went wrong. Please try again later. Uber; Sign up,There is literally nothing the driver can do about it, it sucks that Uber won’t refund but at least it’s just the drinks just take the L and move on. Plus at 37 deliveries that driver is so new that if there was something they could do they wouldn’t know how. Accidents happen, it’s best not to dwell on them.Jul 12, 2022 · In the company’s response to ICIJ’s questions, Uber acknowledged there had been “missteps” in its past that led to “an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives” in 2017, before the appointment of the current CEO Dara ... Uber won’t know how many pickups will happen on your ride ahead of time, so they will offer a much bigger window of time that your ride might take. Once you’ve confirmed you want the UberPool, tap “Confirm UberPool” and it will be on its way. An important last thing to know: You can only request a Pool for up to 2 people.How Uber won access to world leaders, deceived investigators and exploited violence against its drivers in battle for global dominance When the ride-hailing giant called, powerful politicians answered, leaked text messages and emails reveal. By Sydney P. Freedberg, Nicole Sadek, Brenda Medina, Agustin Armendariz and Karrie KehoeMay 20, 2019 · Uber’s Path of Destruction. S ince it began operations in 2010, Uber has grown to the point where it now collects over $45 billion in gross passenger revenue, and it has seized a major share of the urban car service market. But the widespread belief that it is a highly innovative and successful company has no basis in economic reality. Apr 6, 2023 · Uber App. Open the Uber app and open the menu by clicking on the menu icon in the upper-left corner. Then, click on “Help.” Scroll down to “Trip Issues and Refunds.” Click on it, and you will see a list of trips you have taken with Uber. A quicker way to get to your list of trips is to simply click on “Your Trips” in the main menu. Open the Uber app on your smartphone. Look at the top menu and tell the app your destination and pickup address. Tap the “Schedule” button. Set pickup time on the clock icon when prompted. Accept the terms and conditions screen. Confirm all the ride details and tap on the “Schedule” button again.Select your preferred language. العربية مصري Български বাংলা বাংলা Čeština Dansk Deutsch ελληνικά English English (Australia) English (United Kingdom) Español Español (España) Eesti Keel Suomi Français (Canada) Français עברית हिन्दी Hrvatski Magyar Bahasa Indonesia Italiano 日本語 kartuli ena ಕನ್ನಡ 한국어 ...How Uber won access to world leaders, deceived investigators and exploited violence against its drivers in battle for global dominance When the ride-hailing giant called, powerful politicians answered, leaked text messages and emails reveal. By Sydney P. Freedberg, Nicole Sadek, Brenda Medina, Agustin Armendariz and Karrie KehoeJust open the app and enter where you want to go, and a nearby driver will help you get there reliably. Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.Apr 11, 2023 · Tap that button. It will take you to a page where you can use Uber’s contact form. Ask in the form why your account got deactivated and what to do about it. You might not have access to the Uber platform at all in some situations. You can call the Uber phone number at 800-593-7069 and try to get in contact that way. Apr 11, 2023 · Tap that button. It will take you to a page where you can use Uber’s contact form. Ask in the form why your account got deactivated and what to do about it. You might not have access to the Uber platform at all in some situations. You can call the Uber phone number at 800-593-7069 and try to get in contact that way. I won’t get healthcare since I’m a part time driver and I won’t get paid for overtime since Uber won’t allow a driver to go over 40 hours per week. One of the nice things about AB5 passing was that it forced Uber and Lyft to divulge the destination of the passenger with the ride request.When Lyft went public in 2019, it was valued at $22bn and had 1.9 million drivers working through its app. Uber was valued at $82bn ahead of its initial public offering in May 2019 and had 3.9 ...126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes...Apr 21, 2022 · Published. Apr 21, 2022 10:25AM EDT. Uber Technologies ( UBER) is a company with a promising future, if it can make it there. UBER’s game plan for years has been to adopt autonomous vehicles ... When drivers who had signed contracts with Uber attempted to sue the company for wage and hour violations, Uber and its lawyers at Gibson Dunn & Crutcher won key rulings from the 9th U.S. Circuit ...If you can’t sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: If you can’t sign in to your account for any other reason, let us know below. We ask that you give us some additional ...Step 1: Navigate to Uber’s Account and Payment Options page, scroll to the bottom, and select I need help deleting my Uber account. Image used with permission by copyright holder. Step 2: At the ...They have a 56% chance of bankruptcy. Uber could be the next FTX in 5 years’ time. Bankrupt. Broke. A complete and utter rug pull that no one saw coming. Although Uber is as ubiquitous as the ...Jul 10, 2022 · Uber had been gearing up for just this kind of fight. Uber and an advisory firm compiled lists of “stakeholders,” mostly across Europe, the leaked communications show. In France, the company identified more than 250 allies, adversaries and others, including about 180 politicians and public officials. In March this year, Uber announced that it was selling its Southeast Asia business to Grab. On the surface it looked like Grab won and Uber lost, and that a fierce rivalry would emerge between Grab and Go-Jek, Indonesia’s first unicorn. My new case study, “Grab vs. Uber vs. Go-Jek”, delves deeper into this story. In their pursuit of ...126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes...When Lyft went public in 2019, it was valued at $22bn and had 1.9 million drivers working through its app. Uber was valued at $82bn ahead of its initial public offering in May 2019 and had 3.9 ...Sep 9, 2015 · Of course, the effort to cap Uber was a different story—and did not really stem from the TLC, but rather from City Hall, where the cap was a matter of a law proposed by two City Council members ... Oct 25, 2022 · You can add a new debit or credit card in the Wallet section of the Uber app. If you need to change an existing card's expiration date, ZIP code, or postal code, you can edit the card's info without deleting and re-adding. Adding a card to the Uber app also makes that card available in Uber Eats. Method 1. Open your browser and go to Uber’s website. Press “Sign in” on the right and enter your email address or phone number. Select the “For riders” tab on the left side. Press the drop-down ...Stevenlive1993 • 3 yr. ago. You have two option when uber doesn't refund your money after you make a claim. You can do a charge back or you can contact the restaurant directly (I've done this and it worked). You contact the restaurant and explain to them the situation. Any rational manager will offer a replacement order. When last we visited the taxi wars, Uber was benefiting politically from a new round of venture funding that valued the startup at nearly $20 billion. Investors gave the company a war chest of $1. ... Uber drivers give 17 million trips per day across the world. That's a lot of people to manage transportation for. ... Lyft won't match you again with any driver you've previously given less than ...Uber is not accepting my driver's license. Hi, I've scanned, taken photos, and used the Google Scan app to upload my driver's license to register, but keep getting an email with the following message: "Your photo was out of focus. Try taking a new one, making sure it’s clear. ". I am more than certain that the photo is in focus.02/7/2023. Diddy doesn’t do jingles, but he sure knows how to make a hit song. That’s why Uber One tapped the hip-hop/R&B chart-topper for its 2023 Super Bowl commercial, in which Diddy tries ...Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected.Jul 12, 2022 · In the company’s response to ICIJ’s questions, Uber acknowledged there had been “missteps” in its past that led to “an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives” in 2017, before the appointment of the current CEO Dara ... Jul 12, 2022 · In the company’s response to ICIJ’s questions, Uber acknowledged there had been “missteps” in its past that led to “an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives” in 2017, before the appointment of the current CEO Dara ... Type the code into your app when prompted. 1. Your phone number may be entered incorrectly. Edit your phone number and tap "Resend" on the verification screen to ask for a new code. 2. Your mobile carrier may be blocking the short code SMS that Uber uses to contact you. Please contact your mobile provider to confirm that short code SMS is ... Uber drivers give 17 million trips per day across the world. That's a lot of people to manage transportation for. ... Lyft won't match you again with any driver you've previously given less than ...If you left your phone in a vehicle on a trip that someone else requested, the person who requested the trip must report the lost item in their own Uber app: Tap the menu icon to open the main menu. Select “Your Trips” and then the trip on which you lost your phone. Tap “Find lost item” and then “Contact driver about a lost item.”. Aug 1, 2016 · Launch Everywhere—How Uber Won 450+ Markets. Update 1 August 2016. In a surprising turn of events, several sources are reporting that Uber China will be merging with its long-time rival, Didi Chuxing . Possible reasons behind Uber’s defeat could be the unique difficulties of entering the China market as well as Didi Chuxing’s local know ... Sep 9, 2015 · Of course, the effort to cap Uber was a different story—and did not really stem from the TLC, but rather from City Hall, where the cap was a matter of a law proposed by two City Council members ... You can add a new debit or credit card in the Wallet section of the Uber app. If you need to change an existing card's expiration date, ZIP code, or postal code, you can edit the card's info without deleting and re-adding. Adding a card to the Uber app also makes that card available in Uber Eats. Method 1.02/7/2023. Diddy doesn’t do jingles, but he sure knows how to make a hit song. That’s why Uber One tapped the hip-hop/R&B chart-topper for its 2023 Super Bowl commercial, in which Diddy tries ...Mar 29, 2023 · Open the Uber app on your smartphone. Look at the top menu and tell the app your destination and pickup address. Tap the “Schedule” button. Set pickup time on the clock icon when prompted. Accept the terms and conditions screen. Confirm all the ride details and tap on the “Schedule” button again. They have a 56% chance of bankruptcy. Uber could be the next FTX in 5 years’ time. Bankrupt. Broke. A complete and utter rug pull that no one saw coming. Although Uber is as ubiquitous as the ...If you're unable to speak with the Uber driver and a voicemail didn't prompt a return call, your next step is to contact Uber directly. Similar to Step 1, in the mobile app, you must go to the trip in which you lost your item, tap on "I lost an item," but this time go into "I couldn't reach my driver about a lost item."Something went wrong. Please try again later. Uber; Sign up, Select your preferred language. العربية مصري Български বাংলা বাংলা Čeština Dansk Deutsch ελληνικά English English (Australia) English (United Kingdom) Español Español (España) Eesti Keel Suomi Français (Canada) Français עברית हिन्दी Hrvatski Magyar Bahasa Indonesia Italiano 日本語 kartuli ena ಕನ್ನಡ 한국어 ...Uber won 8 awards in 2023 and 13 awards in 2022. In 2023, Uber won for Best Career Growth 2023, Best Leadership Teams 2023, Best CEOs for Diversity 2023, Best CEOs for Women 2023, Best Engineering Team 2023, Best HR Team 2023, Best Places to Work in the Bay Area 2023 and Best Global Culture 2023. Jun 1, 2022 · Uber warns that it won’t tolerate abuse of their free trial, so it’s best not to resort to tricks. You may risk being permanently banned from the service. “Free trial eligibility is determined by Uber at its sole discretion and Uber may limit such eligibility or duration to prevent free trial abuse. HotRodriguez75 · #7 · Jan 27, 2016. Tip him regardless, it is not his fault you left the phone in the car. Regardless, you chose to get drunk, leave phone his car, sent him messages he probably didn't understand (spell words out and write proper sentences, DUDE!), and probably addressed him as "DUDE". Even if you pick the GD phone up already ...Uber "sees" the less used, possible new phone or new account phone and recognizes you as a customer they want to suck into their web. New customer wins, loyal customer loses. If you haven't already tries this test ... even when cars are available bring up the app for the same destination on both phones and request a ride to the same destination.HotRodriguez75 · #7 · Jan 27, 2016. Tip him regardless, it is not his fault you left the phone in the car. Regardless, you chose to get drunk, leave phone his car, sent him messages he probably didn't understand (spell words out and write proper sentences, DUDE!), and probably addressed him as "DUDE". Even if you pick the GD phone up already ...Aug 28, 2020 · I won’t get healthcare since I’m a part time driver and I won’t get paid for overtime since Uber won’t allow a driver to go over 40 hours per week. One of the nice things about AB5 passing was that it forced Uber and Lyft to divulge the destination of the passenger with the ride request. Uber performs a yearly background check to see if you’ve collected any new criminal or driving violations. Uber might also re-run your background check if the background requirements in your area have changed. Even if you pass the first background check, you’ll have to pass it every year to continue driving. An app notice for a background ...Postmates has joined Uber Eats, which means customers and delivery requests have switched to the Uber app as of June 7, 2021. By linking your Uber Eats account, your Postmates delivery account should migrate with you and be displayed in-app on your Uber Profile app. Contact Postmates support. Create an Uber Eats account.Getting an Uber Eats Refund Has Never Been Easier! Uber Eats is the popular online food delivery platform available through a web browser, iOS, and Android app. It was launched by the ride-sharing service Uber in 2014 and managed to take almost a quarter of the food delivery market in the U.S.Open your browser and go to Uber’s website. Press “Sign in” on the right and enter your email address or phone number. Select the “For riders” tab on the left side. Press the drop-down ...Terms and conditions. ¹Basic Card Members on a Consumer U.S. American Express® Gold Card are eligible for $10 in Uber Cash each month ("Amex Benefit"), subject to these Terms and Conditions. To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible American Express Gold Card must be a method of ... Open the Uber app on your smartphone. Look at the top menu and tell the app your destination and pickup address. Tap the “Schedule” button. Set pickup time on the clock icon when prompted. Accept the terms and conditions screen. Confirm all the ride details and tap on the “Schedule” button again.Apr 18, 2023 · Today's leading ride-hailing app by far, Uber Technologies was founded in 2009 and quickly became the world's most valuable startup. Uber's disruptive business model, explosive growth, and ... On the screen where you would enter your verification code, tap “I didn’t receive a code.”. Select “Resend code via SMS” or “Call me with Code.”. Enter the 4-digit code. It’s also possible that your mobile carrier may be blocking the verification code text message. Please contact your mobile provider to confirm that short code ...And Mr. Tusk isn’t alone in seeing an opening in this new dynamic. Mr. Bloomberg’s former press secretary Stu Loeser also helped guide the Uber fight in New York City; another former spokesman ...Open your browser and go to Uber’s website. Press “Sign in” on the right and enter your email address or phone number. Select the “For riders” tab on the left side. Press the drop-down ...Getting an Uber Eats Refund Has Never Been Easier! Uber Eats is the popular online food delivery platform available through a web browser, iOS, and Android app. It was launched by the ride-sharing service Uber in 2014 and managed to take almost a quarter of the food delivery market in the U.S.Just Google "installing an older version of Uber Driver app" and you'll see a variety of sites which have the older versions. Pick one that looks trustworthy and download the version you want and install it. Uber will force you to update fairly quickly. Perhaps immediately. Good luck.Getting an Uber Eats Refund Has Never Been Easier! Uber Eats is the popular online food delivery platform available through a web browser, iOS, and Android app. It was launched by the ride-sharing service Uber in 2014 and managed to take almost a quarter of the food delivery market in the U.S.Type the code into your app when prompted. 1. Your phone number may be entered incorrectly. Edit your phone number and tap "Resend" on the verification screen to ask for a new code. 2. Your mobile carrier may be blocking the short code SMS that Uber uses to contact you. Please contact your mobile provider to confirm that short code SMS is ... Invite friends to use Uber, and they’ll get $15 off their first ride. Options vary based on your city and region. You'll only be able to adjust your pickup location one time, and it can only be moved within the circle that's shown on your screen. Please note: changing your pickup location is not available on UberPool.If you can’t sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: If you can’t sign in to your account for any other reason, let us know below. We ask that you give us some additional ...Select “Payment” from your app menu. Select the payment option you’d like to update. Tap the three dot icon, then tap “Edit”. Make changes, then tap “Save” when you’re done. While a debit or credit card number can’t be edited, a card can be removed from your account and then added again as a new payment method.Apr 21, 2022 · Published. Apr 21, 2022 10:25AM EDT. Uber Technologies ( UBER) is a company with a promising future, if it can make it there. UBER’s game plan for years has been to adopt autonomous vehicles ... Shares of Uber and Lyft surged the most in several months on the election outcome. Lyft’s stock advanced 12% by 11:40 a.m. in New York trading, while Uber was up 13%.Select your preferred language. العربية مصري Български বাংলা বাংলা Čeština Dansk Deutsch ελληνικά English English (Australia) English (United Kingdom) Español Español (España) Eesti Keel Suomi Français (Canada) Français עברית हिन्दी Hrvatski Magyar Bahasa Indonesia Italiano 日本語 kartuli ena ಕನ್ನಡ 한국어 ... If you're unable to speak with the Uber driver and a voicemail didn't prompt a return call, your next step is to contact Uber directly. Similar to Step 1, in the mobile app, you must go to the trip in which you lost your item, tap on "I lost an item," but this time go into "I couldn't reach my driver about a lost item."Apr 20, 2016 · Uber is the canonical example of using money as a performance enhancing drug during the steroid era. Let’s start with the record breaking facts. Uber raised $9 billion in equity and another $1.6 ... To register as an Uber user you need to verify your cell phone number. If you did not receive the verification message, try the following: 1. Make sure the phone number is the same as the one on which you have the app installed. 2. Also make sure that the number (excluding the +52 from the Mexican code) is 11 digits. Example: +52 (1 55 2299 3019) for Mexico City. 3. Validate that the country ... Uber drivers give 17 million trips per day across the world. That's a lot of people to manage transportation for. ... Lyft won't match you again with any driver you've previously given less than ...Aug 1, 2016 · Launch Everywhere—How Uber Won 450+ Markets. Update 1 August 2016. In a surprising turn of events, several sources are reporting that Uber China will be merging with its long-time rival, Didi Chuxing . Possible reasons behind Uber’s defeat could be the unique difficulties of entering the China market as well as Didi Chuxing’s local know ... There is literally nothing the driver can do about it, it sucks that Uber won’t refund but at least it’s just the drinks just take the L and move on. Plus at 37 deliveries that driver is so new that if there was something they could do they wouldn’t know how. Accidents happen, it’s best not to dwell on them.May 23, 2022 · Uber Eats might not support the card; try another card or a different payment method; I Can’t Place an Order on Uber Eats. The Uber Eats app is an excellent way to have food delivered to your door. It’s quick, easy, and inexpensive. However, this isn’t always the case; frequently, you won’t be able to place an order on Uber Eats. Uber won 8 awards in 2023 and 13 awards in 2022. In 2023, Uber won for Best Career Growth 2023, Best Leadership Teams 2023, Best CEOs for Diversity 2023, Best CEOs for Women 2023, Best Engineering Team 2023, Best HR Team 2023, Best Places to Work in the Bay Area 2023 and Best Global Culture 2023. Lime’s support team will need to address all other questions related to your ride, including pricing, scooter issues, and other inquiries. If you’re unable to find the information you’re looking for on the website, you can contact Lime at [email protected] anytime, or call them at (888)-546-3345. LIME'S SUPPORT WEBSITE. Provide your new phone number, email, or both. Share additional details. Email address where our support team can contact you. An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.Jul 12, 2022 · In the company’s response to ICIJ’s questions, Uber acknowledged there had been “missteps” in its past that led to “an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives” in 2017, before the appointment of the current CEO Dara ... Uber App. Open the Uber app and open the menu by clicking on the menu icon in the upper-left corner. Then, click on “Help.” Scroll down to “Trip Issues and Refunds.” Click on it, and you will see a list of trips you have taken with Uber. A quicker way to get to your list of trips is to simply click on “Your Trips” in the main menu.
When Lyft went public in 2019, it was valued at $22bn and had 1.9 million drivers working through its app. Uber was valued at $82bn ahead of its initial public offering in May 2019 and had 3.9 .... Hp envy x360 15 ey0023dx
When last we visited the taxi wars, Uber was benefiting politically from a new round of venture funding that valued the startup at nearly $20 billion. Investors gave the company a war chest of $1. ... Nov 18, 2021 · The exact information that gets hidden varies from area to area, and Uber sometimes removes the acceptance rate requirement without notice. Uber is no longer hiding upfront addresses in some cities. The exact upfront info that you lose depends on the city you’re in, and the experiment that Uber is currently running. When last we visited the taxi wars, Uber was benefiting politically from a new round of venture funding that valued the startup at nearly $20 billion. Investors gave the company a war chest of $1. ...Apr 18, 2023 · Today's leading ride-hailing app by far, Uber Technologies was founded in 2009 and quickly became the world's most valuable startup. Uber's disruptive business model, explosive growth, and ... The Uber app is designed to be as simple and user-friendly as possible, but we understand that you might still run into problems from time-to-time. Sometimes this might be caused by a technical failure, but often it can be a misunderstanding. So, here we’ll look at some of Uber problems riders report most often how they can be prevented or ...Uber won’t leave area completely. By Josh Baugh, Staff Writer Updated March 10, 2015 6:36 p.m. Uber will stop running in San Antonio by April 1 — when the city’s new ordinance takes effect ...Getting an Uber Eats Refund Has Never Been Easier! Uber Eats is the popular online food delivery platform available through a web browser, iOS, and Android app. It was launched by the ride-sharing service Uber in 2014 and managed to take almost a quarter of the food delivery market in the U.S.Uber Cash allows you to pay for rides in advance. Just tap the Uber Cash option, add funds to your Uber Cash balance, and choose a payment option. When you pay, Uber will deduct the total prepaid amount from your payment method. Next, choose Uber Cash as your preferred payment method. As long as Uber Cash is your chosen method, Uber will deduct ...Invite friends to use Uber, and they’ll get $15 off their first ride. Options vary based on your city and region. You'll only be able to adjust your pickup location one time, and it can only be moved within the circle that's shown on your screen. Please note: changing your pickup location is not available on UberPool.Dec 5, 2016 · Makemoneyfornow · #17 · Dec 5, 2016 (Edited) Taxi8 said: Yes, they said they would pass me through to my local office to deal with (supposedly.) Uber put me online stating documents are accepted. An hour later I get an email saying documents have been rejected. Apr 18, 2023 · Today's leading ride-hailing app by far, Uber Technologies was founded in 2009 and quickly became the world's most valuable startup. Uber's disruptive business model, explosive growth, and ... When Lyft went public in 2019, it was valued at $22bn and had 1.9 million drivers working through its app. Uber was valued at $82bn ahead of its initial public offering in May 2019 and had 3.9 ...Sep 19, 2016 · Each Uber ride up to 50,000 weekly hours of operation requires the payment of a $0.68 fee to the “taxi industry modernization fund.”. This fee increases to $0.84 between 50,000 and 100,000 ... You might Uber won’t accept my debit card issue for the following reasons: Your app is outdated and requires a new update. Your phone is not connected to your merchant. For example, you chose UPI as your payment option, but your device isn’t connected to any merchant. Your card is not yet authorized for international transactions if you ... Stevenlive1993 • 3 yr. ago. You have two option when uber doesn't refund your money after you make a claim. You can do a charge back or you can contact the restaurant directly (I've done this and it worked). You contact the restaurant and explain to them the situation. Any rational manager will offer a replacement order. .